FAQs anD BACKERKIT DEMOS:
Did you back the Operation: Recall Kickstarter, or pledge via the Operation: Recall BackerKit?
THANK YOU! You are helping to recall these legendary veterans to active duty for one more tour in the Toy Wars! Together, we will create exciting all new action figures!
Once the Kickstarter campaign concluded, we could no longer edit the Kickstarter FAQs. So, we are moving those here. We will continue answering your questions here, but first, here are the original KS FAQs edited for accuracy considering the current state of the campaign.
THANK YOU! You are helping to recall these legendary veterans to active duty for one more tour in the Toy Wars! Together, we will create exciting all new action figures!
Once the Kickstarter campaign concluded, we could no longer edit the Kickstarter FAQs. So, we are moving those here. We will continue answering your questions here, but first, here are the original KS FAQs edited for accuracy considering the current state of the campaign.
SHIPPING FOR ADD-ONS
Q: "I did not add Retelo and Homer $30+ $15 shipping because it adds another $15 shipping on top of the $30 shipping already."
A: We’ve corrected this oversight. Retelo will ship FREE with any other figure order! We've also created book and Blu-ray add-ons that will ship free with pledge orders, you'll just have to wait for the last item in your order to be ready for them all to ship together.
This holds true in the BackerKit for Retelo, the book, and the Blu-ray. All other add-on figures ship for $2 each via BackerKit.
A: We’ve corrected this oversight. Retelo will ship FREE with any other figure order! We've also created book and Blu-ray add-ons that will ship free with pledge orders, you'll just have to wait for the last item in your order to be ready for them all to ship together.
This holds true in the BackerKit for Retelo, the book, and the Blu-ray. All other add-on figures ship for $2 each via BackerKit.
Q: "The Blu-ray is different from the Collecting the Art of G.I.Joe kickstarter right?"
A: Absolutely! The Omnibus Hardcover digipack will feature interviews that are G.I.Joe art focused. The Operation: Recall documentary tells the story of creating Retelo and Homer, from idea to action figure!
A: Absolutely! The Omnibus Hardcover digipack will feature interviews that are G.I.Joe art focused. The Operation: Recall documentary tells the story of creating Retelo and Homer, from idea to action figure!
Q: "If I back the minimum to get the one figure and decide later I want to collect them all, will I have the opportunity to purchase other figures as they are released?"
A: There are no guarantees that figures will be available down the line. We are planning to make at least 3,000 of each figure (that is the factory minimum), but we cannot guarantee availability down the road. We will keep the BackerKit open for several months so you can save and pledge for the figures you want. If you want a certain figure, I encourage you to order them during the BackerKit window so you will have them down the road.
A: There are no guarantees that figures will be available down the line. We are planning to make at least 3,000 of each figure (that is the factory minimum), but we cannot guarantee availability down the road. We will keep the BackerKit open for several months so you can save and pledge for the figures you want. If you want a certain figure, I encourage you to order them during the BackerKit window so you will have them down the road.
ALL-IN TIERS
Q: "If I back the ALL-IN tier, does that guarantee 18 different figures, or is that still dependent on how much funding the Kickstarter brings in?"
A: ALL-IN backers are now entitled to 19 figures! We added a mid-campaign bonus figure (Midnight Ops Retelo). We unlocked 15 of the 19 planned figures during the Kickstarter, and we fully intend to fund the last four via BackerKit. We intend to produce all 19 unique figures, and with your help, we'll get there!
If we close the BackerKit pre-order window and have not funded the last few figures, then we will allow all-in backers to pick doubles from the unlocked figures to fill those last few spots. We believe that all 19 will be unlocked, and this will not be an issue.
If you'd prefer not to be locked in on the whole line, you can change your pledge to the PICK 10 or PICK 20 Pledge Levels before completing your survey. Please note: all-in backers receive the biggest discounts because we need folks to get behind the entire line of figures, if possible.
A: ALL-IN backers are now entitled to 19 figures! We added a mid-campaign bonus figure (Midnight Ops Retelo). We unlocked 15 of the 19 planned figures during the Kickstarter, and we fully intend to fund the last four via BackerKit. We intend to produce all 19 unique figures, and with your help, we'll get there!
If we close the BackerKit pre-order window and have not funded the last few figures, then we will allow all-in backers to pick doubles from the unlocked figures to fill those last few spots. We believe that all 19 will be unlocked, and this will not be an issue.
If you'd prefer not to be locked in on the whole line, you can change your pledge to the PICK 10 or PICK 20 Pledge Levels before completing your survey. Please note: all-in backers receive the biggest discounts because we need folks to get behind the entire line of figures, if possible.
ERRORS (on the KS)
Q: "Some of the listed amounts and descriptions vary - like the $470 tier mentions $475"
A: Apologies for errors in the descriptions! Unfortunately I cannot edit them after backers have selected those tiers.
A: Apologies for errors in the descriptions! Unfortunately I cannot edit them after backers have selected those tiers.
Q: "Does this have to overlap with the Classified H.I.S.S. campaign?"
A: We’ve been working toward this moment for two years, and while we support and are excited for the Classified H.I.S.S. (I’m backing x5), we can’t allow what anyone else is doing to stop our momentum. This is a “lightning in a bottle” moment - an unheard of opportunity to put the original creative team back to work creating ALL-NEW modern o-ring action figures. We have to strike while the iron is hot!
A: We’ve been working toward this moment for two years, and while we support and are excited for the Classified H.I.S.S. (I’m backing x5), we can’t allow what anyone else is doing to stop our momentum. This is a “lightning in a bottle” moment - an unheard of opportunity to put the original creative team back to work creating ALL-NEW modern o-ring action figures. We have to strike while the iron is hot!
Q: "I saw that we can purchase the preproduction art of the characters but was wondering if the prototypes will be in there too."
A: The sculpts are not available, we'll need those for manufacturing + archiving + to be safe down the line if the molds ever go missing or break down. We can scan and store all art digitally, and in multiple places, and feel relatively safe from an archiving perspective. With sculptures, we don't have that luxury. 3D scanning just isn't good enough yet (we tried it in the making of Retelo).
A: The sculpts are not available, we'll need those for manufacturing + archiving + to be safe down the line if the molds ever go missing or break down. We can scan and store all art digitally, and in multiple places, and feel relatively safe from an archiving perspective. With sculptures, we don't have that luxury. 3D scanning just isn't good enough yet (we tried it in the making of Retelo).
Q: "Are you still taking submissions for future figures?"
A: If/when we make another call for submissions for Operation: Recall Year Two, we'll send an email to the Operation: Recall recruits email list. Please join today!
A: If/when we make another call for submissions for Operation: Recall Year Two, we'll send an email to the Operation: Recall recruits email list. Please join today!
CREATOR CONCEPTS VS. FINAL PRODUCTS
Q. "I really like the _ he was drawn in on the KS artwork. That sketch had him pretty much at the top of my favorite of the figure designs."
A: As we’ve said from the beginning, these creator concepts are all just starting points. Backers should expect, and prepare themselves for, these concepts to evolve under the guidance of the creative team. Look at Retelo for example. He evolved quite a bit.
The point of Operation: Recall is twofold:
1.) To give the community the opportunity to have their childhood dream come true
2.) To put this legendary creative team back to work creating all new figures
We as a community are not dictating what they make. As a team they have creative freedom to make whatever they want to make, based on their decades of experience making awesome toys.
A: As we’ve said from the beginning, these creator concepts are all just starting points. Backers should expect, and prepare themselves for, these concepts to evolve under the guidance of the creative team. Look at Retelo for example. He evolved quite a bit.
The point of Operation: Recall is twofold:
1.) To give the community the opportunity to have their childhood dream come true
2.) To put this legendary creative team back to work creating all new figures
We as a community are not dictating what they make. As a team they have creative freedom to make whatever they want to make, based on their decades of experience making awesome toys.
BackerKit notes for Kickstarter Backers
• Kickstarter Backers: you should now be in receipt of your BackerKit survey email! That email contains the subject line: Response Needed — Get your reward for Operation: Recall – Legendary Creators Back on Active Duty!
• If you lose this email, no worries, you can recover your survey here, simply enter your Kickstarter-affiliated email address.
• Update your pledge on BackerKit to take advantage of tiered pricing on BackerKit! One of the most exciting BackerKit features is that you can update your pledge level BEFORE completing your BackerKit survey. This means you can take advantage of the tiered pricing on BackerKit for add-on figures, even if you only pledged for one figure on Kickstarter! How? Check out this video.
• If you lose this email, no worries, you can recover your survey here, simply enter your Kickstarter-affiliated email address.
• Update your pledge on BackerKit to take advantage of tiered pricing on BackerKit! One of the most exciting BackerKit features is that you can update your pledge level BEFORE completing your BackerKit survey. This means you can take advantage of the tiered pricing on BackerKit for add-on figures, even if you only pledged for one figure on Kickstarter! How? Check out this video.
BackerKit notes for ALL
• Did you miss the Operation: Recall Kickstarter? No problem! Enlist in the Operation: Recall Army today via Backerkit today!
• We plan to leave the BackerKit open for six months (through Feb.28th, 2023). Our goal is to fund the last few figures, and you can help us get there!
• Payment isn't due for six months! Credit Cards WILL NOT be charged until we close out the Operation: Recall BackerKit, so GO BIG if you want to and you’ll have six months to save before we charge your cards!
• PayPal is available, but please note that you WILL be charged at the conclusion of your survey if you select PayPal.
• You can change your survey responses later, so there is no pressure!
Let's keep rolling to $480k and unlock those final Year One figures, then we can move on to variant Enemy Troopers, Comic Books, and more. BACK THE ATTACK!
• We plan to leave the BackerKit open for six months (through Feb.28th, 2023). Our goal is to fund the last few figures, and you can help us get there!
• Payment isn't due for six months! Credit Cards WILL NOT be charged until we close out the Operation: Recall BackerKit, so GO BIG if you want to and you’ll have six months to save before we charge your cards!
• PayPal is available, but please note that you WILL be charged at the conclusion of your survey if you select PayPal.
• You can change your survey responses later, so there is no pressure!
Let's keep rolling to $480k and unlock those final Year One figures, then we can move on to variant Enemy Troopers, Comic Books, and more. BACK THE ATTACK!
BACKERKIT DEMO VIDEOS
BackerKit demo video (introducing tiered pricing!)
If you've got 15 minutes to kill, and you'd like a sneak peek of the BackerKit survey process, then check out the video below:
Introducing tiered pricing on BackerKit!
We are enabling tiered pricing on BackerKit for all add-on figures! What does that mean? In short: bigger pledge = bigger discounts!
If you pledged for ONE figure / $30 Blu-ray / $35 Accufoil Softcover then you will receive $30 per figure add-on pricing.
If you pledged for WAVE 1 ($110) / PICK 4 ($110) / PICK 6 ($160) / WAVES 1-2 ($210) / PICK 8 ($210)then you will receive $27.50 per figure add-on pricing.
If you pledged forPICK 10 ($250) / PICK 20 ($500) then you will receive $25 per figure add-on pricing.
If you pledged for ALL IN 19 ($415)then you will receive $22.50 per figure add-on pricing.
If you pledged for DOUBLE ALL IN 38 ($750)then you will receive $20 per figure add-on pricing.
We are enabling tiered pricing on BackerKit for all add-on figures! What does that mean? In short: bigger pledge = bigger discounts!
If you pledged for ONE figure / $30 Blu-ray / $35 Accufoil Softcover then you will receive $30 per figure add-on pricing.
If you pledged for WAVE 1 ($110) / PICK 4 ($110) / PICK 6 ($160) / WAVES 1-2 ($210) / PICK 8 ($210)then you will receive $27.50 per figure add-on pricing.
If you pledged forPICK 10 ($250) / PICK 20 ($500) then you will receive $25 per figure add-on pricing.
If you pledged for ALL IN 19 ($415)then you will receive $22.50 per figure add-on pricing.
If you pledged for DOUBLE ALL IN 38 ($750)then you will receive $20 per figure add-on pricing.
Update your pledge on BackerKit to take advantage of these discounts!
One of the most exciting BackerKit features is that you can update your pledge level before completing your BackerKit survey! This means you can take advantage of the tiered pricing on BackerKit for add-on figures, even if you only pledged for one figure on Kickstarter!
How? Check out the video below:
How? Check out the video below:
BACKERKIT FLEXIBILITY: IF YOU COMPLETE YOUR SURVEY NOW, YOU CAN STILL MAKE CHANGES LATER!
In the video below Carson introduces the new OperationRecall.com FAQs section.
Then he demonstrates how to change your pledge from ALL-IN to PICK 10 (and to continue adding on figures) if you want more flexibility in how you spend your pledge.
Finally, he demonstrates BackerKit's flexibility. BackerKit allows you to update your selections at any time before the BackerKit campaign concludes.
Then he demonstrates how to change your pledge from ALL-IN to PICK 10 (and to continue adding on figures) if you want more flexibility in how you spend your pledge.
Finally, he demonstrates BackerKit's flexibility. BackerKit allows you to update your selections at any time before the BackerKit campaign concludes.